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  • How do i make changes to an order I've already placed?
    If you need to make a change to your order such as your shipping address, please contact us right away or email customersupport@shopthedeli.co so we can try to fix that for you. Changes can only be made before the item ships.
  • What is the Return Policy?
    Return Policy .
  • Where do The Deli products come from?
    Our store is a boutique stye. Our products are carefully curated and crafted overseas.
  • What do I do if I receive a defective order?
    please refer to our return policy .
  • What do I do if I never received my order
    Due to the nature of our shipping process your items may ship separately and may arrive on different days and or in separate packages. Please allow 21 days from date of purchase before contacting us at shopthedeli@gmail.com or by filling out our contact us form.
  • An item(s) is missing from my package.
    Due to the nature of our shipping process your items may ship separately and may arrive on different days and or in separate packages. Please allow 21 days from date of purchase before contacting us at shopthedeli@gmail.com or by filling out our contact us form.
  • When will the Leopard pants restock?
    Unfortunately, our supplier has informed us it will take even longer than we expected. We are also making the difficult decision to discontinue the jeans for now. we have had a few issues with quality and we want to make sure our customers get the best out of our products.
  • What currency are the prices?
    All prices are in USD
  • How do I contact The Deli if my question isn’t answered here?
    You can either email shopthedeli@gmail.com or fill out our contact us form.
  • When will my order ship?
    When all products of an order are shipped, a shipping confirmation email will be sent. Please allow up to 5 days to process.
  • When will I receive my order?
    You will receive your order within 7-21 days from purchase with our Standard Shipping option. we do not offer expedited shipping at this time. International orders will take 2-4 weeks.
  • Will i be refunded for shipping?
    In the event where you return/refund an order, you will not be refunded for shipping costs.
  • Will I be able to track my order?
    Yes! Each item will have its own tracking ID sent to you in a shipping confirmation email. Due to the nature of our processing procedure, some products may be shipped separately.
  • Do you ship internationally?
    Yes! We do ship internationally.
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